Privacy Policy / 隱私權政策
Last updated: May 7, 2025
更新日期：2025年5月7日
1. Scope / 適用範圍
This policy applies to the collection, processing, and use of your personal data during your use of the "英文GoGoGo 2.0" application. If you access other websites or services through this application, their privacy policies will apply independently.
本政策適用於您使用「英文GoGoGo 2.0」應用程式期間，我們蒐集、處理、使用您的個人資料之情形。若您透過本應用程式連結至其他網站或服務，其隱私權政策將依各自規範運作，與本政策無涉。
2. Types and Methods of Data Collection / 蒐集之資料類型與方式
We may collect the following types of information:
- User-provided information: Email address (for login), nickname or account name (if any).
- Automatically collected information: Device information (model, OS version, device ID), usage behavior (quiz records, learning progress, leaderboard scores), app performance and crash logs (via Crashlytics).
我們可能會蒐集以下類型的資訊：
- 使用者提供的資訊：Email 地址（登入用）、暱稱或帳號名稱（如有）。
- 自動收集的資訊：裝置資訊（裝置型號、作業系統版本、裝置ID）、使用行為（單字測驗紀錄、學習進度、排行榜得分等）、App 效能與錯誤日誌（透過 Crashlytics）。
3. Purpose of Data Use / 資料的使用目的
- To provide and maintain app functionalities (e.g., quizzes, progress saving, leaderboard).
- To optimize user experience and update features.
- To track errors and improve performance.
- To comply with legal obligations or cooperate with government investigations.
- 提供與維運 App 功能（如：測驗、儲存進度、排行榜）。
- 優化使用體驗與功能更新。
- 錯誤追蹤與效能改善。
- 符合法令規定或配合政府機關調查。
4. Sharing with Third Parties / 與第三方分享情況
We do not sell, rent, or exchange your personal data with third parties, except in the following situations:
- With your explicit consent.
- As required by law.
- To prevent harm to life, body, freedom, or property.
- To improve services or fulfill contractual obligations (e.g., outsourcing maintenance, bound by confidentiality agreements).
我們不會任意出售、出租、交換您的個人資料給第三人，唯以下情況除外：
- 經您明確同意。
- 法律明文規定。
- 為防止危害生命、身體、自由或財產。
- 為改善服務或履行契約必要（例如委外維運廠商，並經保密合約約束）。
5. Third-Party Services Used / 使用之第三方服務
- Firebase Authentication: User login and account management.
- Firebase Realtime Database / Firestore: Storage of learning progress and quiz data.
- Google Analytics for Firebase: Usage behavior statistics.
- Crashlytics: App crash and error tracking.
- Firebase Authentication：使用者登入與帳號管理。
- Firebase Realtime Database / Firestore：學習進度與測驗資料儲存。
- Google Analytics for Firebase：使用行為統計。
- Crashlytics：App 當機與錯誤紀錄追蹤。
Please refer to the Firebase Privacy Policy: https://firebase.google.com/support/privacy
請參閱 Firebase 隱私政策：https://firebase.google.com/support/privacy
6. Data Retention and Deletion Policy / 資料保存與刪除政策
User data will be retained during the existence of the account and will be removed upon user-initiated account deletion. To inquire, correct, or delete data, please contact us (see contact information below).
使用者資料將於帳號存在期間內保存，並在使用者主動刪除帳號後移除。若您希望查詢、更正或刪除資料，請聯絡我們（見下方聯絡資訊）。
7. Children's Data Policy / 兒童資料政策
This application is not specifically designed for children under 13 years old. If you are a guardian and discover that a child has provided personal data, please contact us for deletion.
本應用程式非特別為13歲以下兒童設計，若您為監護人並發現孩童曾提供個人資料，請與我們聯繫以進行刪除處理。
8. Information Security Protection / 資訊安全保護
- Firewall and data encryption technologies.
- Access control and internal staff confidentiality agreements.
- Third-party services operate according to their privacy policies.
- 防火牆與資料加密技術。
- 權限控管與內部員工保密協議。
- 第三方服務依其隱私政策運作。
9. User Rights / 使用者權利
- Inquire or request to view your personal data.
- Request to supplement or correct data.
- Request deletion.
- Refuse further processing of data.
- 查詢或請求閱覽您的個人資料。
- 請求補充或更正。
- 請求刪除。
- 拒絕進一步處理資料。
Please send your request to our customer service email; we will process it within a reasonable time.
請寄信至客服信箱提出申請，我們將於合理期限內處理。
10. Contact Information / 聯絡方式
If you have any questions, suggestions, or data requests related to privacy, please contact us:
如有隱私權相關問題、建議或資料請求，請聯繫我們：
Email: service@lungteng.com.tw
11. Policy Changes / 政策變更
This policy will be updated as needed. If there are significant changes, they will be announced in the app or on the official website.
本政策將依需求隨時更新。若有重大變更，將公告於 App 或官網。